Account & Password
How do I deactivate my Giottus account?
If you don’t wish to continue with your Giottus account, you can send a mail to support@giottus.com You will receive a mail for successfully deactivate your account. Once deactivated, you cannot create a new account. In case you wish to reopen your ...
I entered the wrong password and my account was frozen. What should I do?
If you enter your password incorrectly a certain number of times, your account will be frozen for a certain period of time in order to ensure your security. Please try waiting for a little while and logging in again. If you have forgotten your ...
How do I change my Registered Mobile number?
You can update/change your registered mobile number with your Giottus account. Write an email to support@giottus.com MENTION THE REASON FOR CHANGING THE REGISTERED MOBILE NUMBER and complete the following verification process. 1. Reason for changing ...
My Account is Blocked. What should I do?
If your account has been blocked because you had entered invalid password multiple times, please try after sometime. The account block would have been removed automatically after the freeze period. If the issue persists, kindly raise a ticket to ...
I am not able to login to my account.
Kindly ensure that your email ID and the associated password are correct. Make sure that there are no white spaces in the email ID. If you have forgotten your password, kindly reset your password. In case of any other difficulty, contact Giottus ...
What can I do if I forgot my password?
If you have forgotten your password, you can click the Forgot my password link in Log-In page, enter your Email and request for a Password Reset. You can follow the link to create a new password by entering your 2FA One-time-password. In case you ...
How do I reset my account password?
In login page click on "Forgot Password" next provide your registered email id and click on "Reset Password". After confirming the registered email id complete the mobile number verification through OTP received in your registered mobile number. In ...