• In the Dashboard page Coin Balance section you can see Deposit and Withdrawal link for all the coins.


  • Click withdraw link for XRP.


  • Next enter your withdrawal address and Tag no from to the corresponding columns.
  • If your XRP wallet doesn't have a tag number select "No Tag".


  • After entering the quantity and address it will show the balance after fees deduction as well.
  • Proceed to withdraw then next page enter the OTP and verify.


Next you receive a mail confirmation from info@giottus.com to your registered email id for the withdrawal. Till complete that the status showing as Email verification pending in Crypto Deposits/Withdraw details.  


  • After confirm the mail verification link will go to Dashboard page the status changed to success.

  • You will get the transaction id and Fees details by click 'i' icon for the corresponding withdrawal open the Explore link.
  • You can check the block confirmation status from the same.


Note:

  • Coin Balance will not debit from the balance until you confirm the mail verification.
  • The mail link valid for 30 mins. 
  • If not confirmed within 30 mins the status shows you as Time Elapsed. Again have to initiate the withdrawal.
  • If you try to confirm the mail link for the second time it shows you an error message


Contact us through website live chat/send a mail to support@giottus.com if any assistance required.