If you lost 2FA secret key/want to disable 2FA write an email to firstname.lastname@example.org from your registered email. While sending email provide the following details for the verification.
- In a white paper write 4 details,
- Your registered email id
- Your registered mobile number
- Present-day date
- Hold this white paper, your ID Card (Aadhar/Voter ID/Driving license/Passport/PAN card) and take a photo along with yourself. (Check this sample image for your reference).
- Our team will contact you further to complete the process.
Once 2FA reset login OTP receiving will be changed to Mobile OTP.