Registration 2

• How to Register and Complete KYC in Giottus?
• Giottus trading eligibility criteria?

2FA related queries 1

• How to disable/reset 2FA in Giottus account?

Peer to Peer (P2P) 7

• What is Peer to Peer Exchange?
• What happens if the Buyer confirms INR transfer but the seller has not received it?
• What happens if the Buyer transfers INR but the seller says he has not received it?
• What happens to the fraudulent user?
• Why does Peer to Peer exchange require KYC?

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Trading 1

• How to cancel an order I have placed?

KYC 3

• Facing Issues during Registration?
• Facing issues during KYC verification or KYC document upload?
• Which documents are required for KYC verification on Giottus?

Crypto Deposit and Withdrawal 2

• How to deposit Bitcoins and other Cryptocurrencies?
• How to withdraw Bitcoins and other Cryptocurrencies?

INR Deposit and Withdrawal 8

• How to deposit INR?
• How to withdraw INR?
• What all payment methods are available?
• How long does it take to process INR deposits?
• How long does it take to process INR withdrawal?

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Account & Password 7

• How do I reset my account password?
• What can I do if I forgot my password?
• I am not able to login to my account.
• My Account is Blocked. What should I do?
• How do I change my Registered Mobile number?

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